Returns & Refund

Welcome to Ashmam Malik LLC. We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Return Eligibility

We accept returns under the following conditions:

• The item is received damaged, defective, or incorrect
• The return request is made within 7–14 days of delivery (based on order type)
• The item is unused, unworn, and in its original packaging
• All tags, labels, and accessories are included

2. Non-Returnable Items

Certain items cannot be returned, including:

• Items on final sale or clearance
• Used or damaged products caused by the customer
• Personal care and hygiene-related products (if opened)
• Customized or special-order items

3. Return Process

To request a return:

1. Contact us at info@ashmammalikllc.com
2. Provide your order number and reason for return
3. Share clear photos (if the item is damaged or incorrect)
4. Our team will review your request and guide you further

4. Refund Policy

Once your return is approved:

• Refunds will be processed to your original payment method
• Processing time may take 5–10 business days after approval
• Shipping fees (if applicable) are non-refundable unless the item is faulty or incorrect

5. Exchanges

We only replace items if they are defective, damaged, or incorrectly delivered. If you need an exchange, contact us at the email below.

6. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your credit card company or payment provider
• If still unresolved, contact us for assistance

7. Return Shipping

Customers may be responsible for return shipping costs unless the return is due to our error (wrong or defective item).

8. Contact Us

If you have any questions about returns or refunds, please contact us:

Email: info@ashmammalikllc.com